Cancellation policy

Purchase Options & Cancellation Policy

This Purchase Options & Cancellation Policy outlines the terms for placing orders and cancelling purchases on dahlaklondon.com. Please read carefully before completing your order.

1. Order Confirmation

Once you place an order on our website, you will receive an order confirmation via email. This confirmation signifies that your order has been received and is being processed.

2. No Cancellations

All orders placed on dahlaklondon.com are final. Once an order has been submitted, it cannot be cancelled, modified, or amended under any circumstances.

3. Subscription or Recurring Purchases (If Applicable)

If you purchase products through a subscription or recurring billing option:

You may cancel your subscription at any time before the next billing cycle.
Once a payment has been processed, that order is non-cancellable and non-refundable.
It is the customer’s responsibility to manage their subscription settings in advance.

4. Pre-Orders & Made-to-Order Items

For pre-order or made-to-order products:

Orders cannot be cancelled once production has begun.
Estimated delivery times are provided as guidelines and may vary.

5. Pricing & Availability

All prices and product availability are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions and to cancel orders arising from such errors.